This Agreement contains the general terms, conditions and disclosures related to the interest bearing demand deposit account (“Dave Spending Account” or “Spending Account”) and Dave Debit Mastercard® (“Dave Card” or “Dave Debit Card”) made available to eligible consumers by Evolve Bank & Trust (“Evolve” or “Bank”), member of the Federal Deposit Insurance Corporation (“FDIC”), and serviced by Dave Operating LLC, a service provider to Evolve (“Dave”). Terrible app, terrible network, terrible customer service.Please read this Dave Deposit Account Agreement (the “Agreement”) carefully and retain it for your future reference. In the end they basically hung up on me without saying anything. It felt like one of those stereotypical Indian scam calls. Whenever I asked a question, they avoided giving me a direct answer. I asked them if my account was closed on the system, why wouldn’t it be closed online? The agent only told me that they were going to submit a report to their manager about this instead of actively trying to fix the issue. The only reason they gave me as to why I could still access it was because the account was not closed online. I asked them if it was closed, why could I still access it via the app. I communicated this to the customer service agent and they told me my account was closed. I was able to log into my “closed account” around 5 times. I wanted to test that out and attempted to log in. They told me that my account was closed and that I wouldn’t be able to log in anymore. I was hesitant at first because it seemed like a scam. They asked for my name, phone number and email. I told them I called to close my account. The customer service agent answered, not stating their name or anything and asked why I called. So over all I’m pleased with the app regardless of its fee flaws. My favorite is the capability to lock your card with one swipe of a finger and be completely confident, stress free even, that no one can use my card, as well as knowing that just as quickly and efficiently as it locks it can be unlocked the same way via personal need or desire to access funds/ make transactions with my card. (Apple Pay ) Even though the two issues I have with this app are huge and important to me, I will say that there are more good qualities and tools within the app that out number any dislike. Another thing I dislike about the money network mobile app is not being able to add my banking information/ money network card to my mobile wallet. So needless to say I was rather frustrated when money network introduces within its app the same capabilities that I love, but cannot even access or enroll in its benefits. I’ve used mobile uploading checks via my phone’s camera through the banking app at that current time and I LOVED IT! Made things so much easier for me in many ways. I loved the idea of being able to upload a photo via check and add it to my spending account / banking account at my own personal convenience. One thing I dislike and often get frustrated with is the inability to use the Ingo-Money that is introduced via the mobile app in the drop menu under “Deposit Check Funds”. Note: Features shown in screenshots may not be available to all users ‡ All features may not be available, please log in to the Money Network Mobile App and view your navigation menu to see the features available to you.Ĭards issued by Pathward, N.A., Member FDIC. See the Fee Schedule and Transaction Limit Schedule for the Money Network® Service for more information. * Standard message and data rates may apply. Locator for in-network ATMs, check cashing locations and retail reload agents.Account alerts for balance, deposits, withdrawals and more.Account balance and transaction details.Quick View to see balances without login.The App* is free to download and gives you more control of your money with 24/7 access to your Account information anytime, anywhere! The App* is available to Money Network Account holders and Secondary Cardholders† (family members or dependents 14+ years or older). The Money Network® Mobile App* is a convenient and secure way to keep track of your money on the go.
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